Archive for 2013

Download Crash Course 2013

Susanna Gotsch / Crash Course /

Produced annually for customers, employees and industry press, this comprehensive report discusses factors affecting auto body collision repair and total loss costs. Our unique perspective in the automotive claims and collision repair industries and vast data warehouse make this a highly regarded report. For your free copy, please provide the requested information below, and you’ll […]

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Capture and Sync Vehicle Information with a Single Device

John DeRango / Insurance, Research /

When out in the field, your goals are clear –quickly capture information about the damaged vehicle and help the insured feel confident about the claims process. That isn’t easy when your hands are full of devices—cameras, phones and maybe even a laptop. And it doesn’t get any easier back in your office when you’re manually transferring […]

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Thinking Beyond DRP to Deliver More Customer Choice, Better Service

John DeRango / Insurance, Research /

As consumers’ service delivery expectations continue to evolve, opportunities now exist for insurers to expand their repair shops network which provides not only an increased customer choice, but can also help to manage costs, reduce cycle times from First Notice of Loss (FNOL) through completion of vehicle repair. The industry is beginning to embrace all […]

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CCC Announces Acquisition of Injury Sciences

John DeRango / Company News, Insurance /

Chicago, IL and San Antonio, TX December 14, 2012 – CCC Information Services Inc. announced today that it has signed a definitive agreement to acquire Injury Sciences LLC, the leader in providing insurance carriers with scientifically based analytic tools to help identify fraudulent and exaggerated injury claims associated with automobile accidents. CCC is the nation’s leading […]

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Momentum continues to build for Open Shop platform

John DeRango / Collision Repair, Insurance /

It was not long ago that non-DRP (Direct Repair Program) shops were unable to electronically exchange estimates, supplements, and digital images with the insurance carrier.  And while Direct Repair Programs have traditionally worked, it did not come without limitations.  Many consumers opted for outside shops based on things like brand recognition, location preference, or personal […]

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Repair Costs Recover Post-Recession

Susanna Gotsch / Crash Course, Insurance /

The national industry average for repair costs so far in 2013 (through Q3) have risen nearly 3 percent from the same period in 2012, an increase consistent with those seen annually before the recession, where repair costs rose between 1 and 3 percent annually between 1997 and 2007. The numbers continue to build on the […]

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Freedom High School Receives Classroom Makeover

John DeRango / Company News, Insurance /

Collision Repair Education Foundation and CCC Information Services Proud to Honor Deserving Collision Repair Program Chicago, IL, November 6, 2013 – The Collision Repair Education Foundation (CREF) honored Freedom High School of Freedom, Wisconsin last night at the SEMA Show in Las Vegas with a $10,000 classroom makeover grant furnished by a donation from CCC Information […]

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How Does the Current Vehicle Fleet Impact Claims?

Susanna Gotsch / Crash Course, Insurance /

Aging Fleet and New Vehicle Sales Interruption Lead to Distinct Trend The disruption in the pattern of 16-17 million new vehicle sales that coincided with the recession created a break in the historic sales cycle that essentially led to greater disparity within the vehicle fleet.  With fewer new cars sold, the average age of vehicles […]

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CCC Information Services Becomes Associate Member of ARA

John DeRango / Company News, Parts /

11/4/2013 MANASSAS, VA –   The Automotive Recyclers Association (ARA) is pleased to announce that CCC Information Services has joined ARA as a new associate member. CCC is a leading provider of software and services to the automotive claims and collision repair industries. “We are excited to formalize our relationship with CCC,” said ARA’s CEO Michael […]

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