Integrated Customer Satisfaction Surveys make it Possible for Shops, Carriers to get Real Time Consumer Feedback on the Repair Process Chicago, IL December 19, 2012 – CCC Information Services announced today the availability of CCC ONE™ Update Plus CSI, an integrated option within the company’s consumer communications offering that allows repairers to send satisfaction surveys to […]
Archive for December, 2012
As the East Coast deals with the aftermath of Sandy, so does the auto insurance industry as it contends with claims at extraordinary volumes. Auto insurance claims have reached some of its steepest levels since Hurricanes Irene and Katrina, as the number of damaged vehicles is hovering around an estimated 230,000. While a number of […]
Produced annually for customers, employees and industry press, this comprehensive report discusses factors effecting auto body collision repair and total loss costs. Our unique perspective in the automotive claims and collision repair industries and vast data warehouse make this a highly regarded report.